Customer Success Manager
Kuala Lumpur, APACCustomer SuccessFull-timeMid-level
About the role
Sample role used while the careers database is being provisioned. You will work directly with OnFin clients across APAC, owning onboarding, retention, and expansion for a portfolio of active traders.
What we're looking for
- 3+ years in a client-facing role at a broker, fintech, or SaaS company - Fluent English; Malay or Mandarin a strong plus - Comfort reading trading platforms (MT4 / MT5) and explaining them to non-technical users
What we offer
- Competitive base + performance bonus - Hybrid work out of Kuala Lumpur - Direct line to OnFin senior leadership